Frequently Asked Questions

Everything you need to know about shopping with Barens.

What are your shipping rates and delivery times?

We offer standard shipping on all orders, which typically takes 3-7 business days. Expedited shipping options are available at checkout for an additional fee.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our Returns Portal to start a request.

Which payment methods do you accept?

Barens accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times vary based on the destination and will be calculated at checkout.

How do I contact customer support?

Our support team is available via email at [email protected] or through our live chat feature from Monday to Friday, 9 AM to 5 PM EST.